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    The GemstoneUniverse - FAQs | Frequently Asked Questions

    Regarding Gem Report and Gem Recommendation

    • What is the methodology for Gem recommendation you follow?

      We use the principles of Vedic Astrology/ Jyotish to recommend the gemstones that can have a positive impact on the individual. We follow the Graha Anukul method (Recommendation of Gemstones for positive planets as per the birth chart/horoscope) as recommended in the Planetary Gemologists Association code of ethics. For detailed information of Gem recommendation methodology please click here.

    • How is the gemstone report sent?
      The gemstone report is sent by e mail in 7-10 business days after placement of the order. Business days do not include Sundays and official holidays. Kindly do not send an e mail inquiring the status till this timeline is over.
    • Why the price of Gemstone consultation is so high?

      It is an opinion. Meanwhile this data shall help you- The Gemstone report consultation fee had been USD ($) 30/- since the year 2000! With no variation for over a decade! Finally on 01st Jan 2015, we are offering two versions of the report. A Brief Gemstone report for $15 and a comprehensive Gemstone Report for $51/-

      This report is done by highly qualified consultants who have professional credentials from PGA/GIA - world class organizations besides having years of professional expertise and who have trained directly under Guruji Shrii Arnav! If you patiently go through the contents and methodology of the report you shall appreciate what we do and the end value that is delivered.

      The consultation fee just ensures that we do analysis of real individuals who have real interest in this sacred science and not for someone who marks cc to several consultants. The most expensive thing we offer at Gemstoneuniverse is time followed by professional expertise followed by planetary gemstones in that order.

      You can get the full details at:

      Vedic gemstone report details

    • I want to order 10/xyz number of Gem reports, Is a discount possible?
      No. Please refer to the answer above
    • Do you do free consultation/ recommendation for gemstones/ remedial measures.

       

      Much as we would like to, we do not have the resources to do a free consultation. It would compromise on the quality of consultation of paid customers. Qualified Astro Gemologists are a very rare breed. Gemstoneuniverse is a powerhouse of information of that we offer for free. If you are looking ‘g’ with no expert comments we recommend you visit the free Gem recommendation resources at the link given below:

      More detailed reasons for not doing a free consultation are listed at the link below:

       Free Gem Recommendation

      Things we don’t like but this will save us a lot of precious time, save a lot of your time and may help you in taking the right direction- Random requests for Gemstone recommendation, casual discussions of horoscopes! Please don’t waste time and stop us from doing good, quality work!

       

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    Regarding Gem Therapy and Implementation

    • What is Planetary Gemology/ Vedic Gem Therapy?

      Planetary Gem Therapy/ Vedic Gem Therapy is the science of harnessing powerful and pure planetary energies in accordance with the laws of Vedic Astrology. Each planet and its gem has a particular kind of energy which can be harnessed for material goals and/ or spiritual goals. Each Gem has a profound impact on the chakras (energy centres) of the body and the biorhythm. The links below explain in detail how Gemstones make an impact.

      Chakra Therapy with Natural Gemstones –Balance the Energy Centres of the Body for an optimized living!

      Find Your Rhythm with Your Planetary Gemstones!

    • Can an individual of any faith use Planetary Gem Therapy?
      Any person of any faith can get benefit from Planetary Gem therapy. All major religions have clear mention of Gemstones and their healing abilities.
    • What is the methodology for Gem recommendation you follow?

      We use the principles of Vedic Astrology/ Jyotish to recommend the gemstones that can have a positive impact on the individual. We follow the Graha Anukul method (Recommendation of Gemstones for positive planets as per the birth chart/horoscope) as recommended in the Planetary Gemologists Association code of ethics. For detailed information of Gem recommendation methodology please click here.

    • Can I wear mutually inimical gemstones/ conflicting gemstones such as hessonite with Yellow Sapphire?

      Yes, you can provided your recommendation with the analysis is coming from a professional consultant who is an expert in Planetary Gemology! If your recommendation is coming from Gemstoneuniverse then the reasons are clearly mentioned in the report. Kindly do not contact us asking the same question for a reaffirmation. The information/ recommendation is not going to change.

      Certain special conditions as given on the link below warrant the use of mutually inimical gemstones for a beneficial planetary gemstone therapy for good tangible results.

      Overcoming Incapacitating Planetary Positions

    • Do I need a trial of the Blue Sapphire?

      If your recommendation for the Blue Sapphire is from Gemstoneuniverse and if you are purchasing a Blue Sapphire from the Gemstoneuniverse inventory, you do not need a trial. Every single gemstone that makes it to the Gemstoneuniverse inventory is Jyotish Quality, certified and free from any flaws as listed in the sacred texts. You shall get positive results only. For more information on Jyotish Quality, please access the link below:

      What is Jyotish Gemstone?

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    Regarding Gemstones-Quality, Price, Inclusions etc

    • Does shape of gem matter in terms of the results it gives?

      No the gem has to be Jyotish quality to give results. It can be any shape, the results will not vary if it is Jyotish Quality. Go for a shape and cut which appeals to you most.

      What is Jyotish Quality:

      What is Jyotish Gemstone

    • Do you provide gemstones for trial?
      No, unless and until our experts feel that it is required due to some special planetary consideration we do not give gemstones for trial.
    • Which is more effective a lower weight gemstone with a higher price per carat or a higher weight gem with a lower price per carat?
      A lower weight gemstone with a higher price per carat will be more effective as it will be better quality on all 4 C’s of cut, color, clarity and carat weight.
    • Does origin of the gem matter in terms of the results it gives?

      No the origin does not matter. What matters is that the gemstone has to be Jyotish Quality. If a Gem has qualified to be Jyotish Quality, it shall give results regardless of the origin. There is no truth in statements such as a Colombian Emerald will be more effective than a Zambian One. What matters is that the Gemstone is Jyotish Quality.

      Gemstone Origin and Astrological Impact

      What is Jyotish Gemstone

    • What is the difference between Jyotish gemstones and the gems generally available in the market?

      To identify a Jyotish Gemstone requires expertise, education and practice, which is not available in the market. Treated and heated gemstones are not Jyotish Gemstones, which is obvious, but there is no guarantee that even if the gem is untreated and natural it is Jyotish Quality. Only Jyotish Quality Gems give results. The links below shall explain in detail the value of this information.

      What is Jyotish Quality?

      Pretty Baubles or Gemstones – What you think is the cheapest is the most expensive & the most useless!

      The Gemstone Pyramid and the truth about Indian Taste Ka Ghatiya Maal

      Dangerous, Incorrect Assumptions - A sure shot method for Gem therapy Failure

       

      Nowadays, 98% of the traditional market gemstones are subjected to treatments, which include color enhancing by heat, radiations or diffusion, dyeing and fracture filling for cosmetic improvement. Jyotish gemstones are of higher quality in all parameters than the gemstones that are available at the local jewellery store.

      Besides who is handling your Jyotish Gemstones and under what circumstances is but one of the factor involved in correct gemstone therapy.

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    Regarding Rings, Pendants, Gold usage etc

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    Regarding Shipping and Tracking

    • In how many days will I receive my package

      After receiving your order we require 3 business days to make your ring, pendant or talisman in the most auspicious time selected by Vedic Astrology. 2 business days are required for consecrating and energizing your ring, pendant and talisman. 2 business days are required for certification and appraisal. Once the package is dispatched you should receive it in 7-10 business days.

      Note: Please note that Bhasma Rings will be shipped in 14 days from the date of placement of order as they require extra design element and work

    • My location is not listed in the list of areas that you ship to. However I am really interested in Planetary Gem therapy and would like to be a Gemstoneuniverse patron. What exactly do I do?
      In rare cases where we find the interest in Gems and Gem therapy is genuine we stretch ourselves and ship from our buying division in Bangkok or use the help of a channel partner/ associate worldwide to get you your planetary gem. However, it requires extra days or shipping and in some cases extra costs for shipping. If you are interested please send us an e mail with your location and we shall try our best. In the 2011 we have, in some rare cases hand delivered items to Indonesia and Russia and got the packaged delivered using the help of an associate in countries like Denmark.
    • Can you send the gemstone by a private courier like FedEx or UPS etc. so that I receive it earlier?
      That is not possible. We at Gemstone Universe ensure that your gemstone is appraised and certified by Government of India official agencies for this purpose. This ensures that you get the authentic gemstone at the correct price with no fear of over invoicing or under invoicing. Appraisal and certification by a Government agency makes it mandatory that your package is properly wax sealed and sent by the Government of India postal Department. Only semi precious gemstones of less value set in silver can be sent by private courier in some cases.
    • Why are the Shipping charges so high?

      You are ordering a valuable product and it should be backed by extensive documentation, insurance and appraisal that should have value throughout your life. At the core of Gemstoneuniverse is transparency and these are the actuals incurred to ensure a world class service and products that is backed by a lifetime guarantee.

      The shipping component is not just shipping but includes certification, appraisal, insurance and door delivery with documentation that proves the value of your precious jewellery. At Gemstoneuniverse we do not resort to gimmicks like including the shipping in the product cost or free shipping. This cost is well worth it. Some patrons find it surprising when their product cost is less than the shipping.

      This happens because the value Gemstoneuniverse delivers to you in terms of price, selection and convenience. For example the lustrous treatment free hessonite that we offer you at $90 per carat would not be available at most of the retail stores and the average price for that would be anywhere from $125-$150 per carat provided you buy a whole lot. Hence in some cases this surprising scenario occurs. The complete value of Certification, Appraisal, Insurance, marking of caratage when calculated for one single gemstone would range anywhere from $250-$350/-.

      It is our numbers and consistency that gets us volume discounts from the Laboratories/ other associated agencies which we forward to you as a Gemstoneuniverse advantage and not as freebies. Your charge of $125 in shipping includes all this and is just not shipping.

      Detailed information on shipping can be accessed here.

    • If I club 2 gems ring/pendant in one package is there any difference in my shipping cost?
      No, the shipping charges shall remain the same, irrespective of the quantity of products. You will be charged one uniform rate for the whole package and will not be charged twice.
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    Regarding Return and Refunds

    • What is your return and refund policy

      Detailed returns and refunds policy can be accessed at the link given below:

      Gem certification

    • What if I want to cancel the order, will I get full refund / is there any card charges deducted?

      In case the order is cancelled from your end after 2 business day of placing the order:

      In case of payments through Credit Card, the payment processing charges (5%) charged by 2checkout.com are non-refundable.

      For payments through direct bank transfer, no payment transaction fees are deducted. Full amount is refunded back.

      In case the order is cancelled after 5 business days of placing the order & if the product is already ready,

      • In case of payments through Credit Card, in addition to the payment processing charges (5%) charged by 2checkout.com, the ring/pendant making charges applicable are non-refundable.

      • For payments through direct bank transfer, no payment transaction fees are deducted. However the ring / pendant making charges as applicable will be deducted and balance amount is refunded back.

       

    Regarding Security and Privacy

    • Is my shopping/ credit card/ personal data safe while transacting at Gemstoneuniverse?

      Gemstoneuniverse has a 100% safety record. The Website security is monitored by Mcafee. The website is tested and certified daily real time to pass security tests which help to protect the customer from identity theft, phishing, credit card theft, viruses etc. The McAfee SECURE™ trustmark only appears when the website has passed intensive, daily security scan. We test for possible personal information access, links to dangerous sites, phishing, and other online dangers. Click to verify security.

    • My question is not listed here.

      Please send an e mail to vedicastro4u@usa.net and if it is a valid question we shall try to get back to you in 1 business day if you are an existing patron or in 3-5 business days. You can call us during office hours. Details can be accessed at the link below:

      Contac Us

    Regarding Processes

    • Why the price of Gemstone consultation is so high?

      It is an opinion. Meanwhile this data shall help you- The Gemstone report consultation fee had been USD ($) 30/- since the year 2000! With no variation for over a decade! Finally on 01st Jan 2015, we are offering two versions of the report. A Brief Gemstone report for $15 and a comprehensive Gemstone Report for $51/-

      This report is done by highly qualified consultants who have professional credentials from PGA/GIA - world class organizations besides having years of professional expertise and who have trained directly under Guruji Shrii Arnav! If you patiently go through the contents and methodology of the report you shall appreciate what we do and the end value that is delivered.

      The consultation fee just ensures that we do analysis of real individuals who have real interest in this sacred science and not for someone who marks cc to several consultants. The most expensive thing we offer at Gemstoneuniverse is time followed by professional expertise followed by planetary gemstones in that order.

      You can get the full details at:

      Vedic gemstone report details

    • Do you do free consultation/ recommendation for gemstones/ remedial measures.

      Much as we would like to, we do not have the resources to do a free consultation. It would compromise on the quality of consultation of paid customers. Qualified Astro Gemologists are a very rare breed. Gemstoneuniverse is a powerhouse of that we offer for free. If you are looking ‘g’ with no expert comments we recommend you visit the free Gem recommendation resources at the link given below:

      More detailed reasons for not doing a free consultation are listed at the link below:

      Things we don’t like but this will save us a lot of precious time, save a lot of your time and may help you in taking the right direction- Random requests for Gemstone recommendation, casual discussions of horoscopes! Please don’t waste time and stop us from doing good, quality work!

    • Do you provide gemstones for trial?
      No, unless and until our experts feel that it is required due to some special planetary consideration we do not give gemstones for trial.
    • Can I come and visit your gallery personally to choose my gemstone?

      Yes you are welcome. Please click the link below for location details and operating hours:

      Contacts Us

    • Can you send me more photos of a Gem I like?

      Quite frankly due to the quantum of work that we do we not have the resources to accommodate these requests. Gem Photography is not like ordinary photography and the photographs you view at Gemstoneuniverse website are the highest professional quality as per a Gemologists standard and requirement. For more information about the quality of Pictures, please click the link below:

      2D is passé!-Look out for the Talisman Videos Now

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    Everything else

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    Real People... Real Gemstones... Real Results