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    The Gemstoneuniverse | Terms and Conditions | Returns and Refunds

    Certification, Terms and Conditions, Refunds, Guarantee, Credentials

     

    Astro Journey Astro Journey Astro Journey

    So are you ready to enjoy ...

    • World Class Recommendation by a top Astro Gemologist?
    • World Class Gemstone offered to you at 1/6th of the price from the choicest mines all over the world?
    • World Class Certification and Appraisal that ensures that your gemstone has value throughout your lifetime?
    • A remedial measure that give you tangible and Quantifiable Gains?
    Come and enjoy a no hassle, full proof system ensuring that your planetary gem never fails . Here you will get an experience of a lifetime that will ensure:
    1. Natural Authentic Gemstone
    2. World-Class consultants
    3. Appraisal and Valuation of your planetary Gemstone
    4. Largest certified online database of natural, unheated and untreated Jyotish gemstones
    5. Independent Lab Certification of your planetary gemstone
    6. Door delivery of your gemstone with insurance and no duty hassles*

    The Process We are led by Guruji Shrii Arnav ,

    Guruji Shrii Arnav - Vedic Guru is also an internationally acclaimed planetary gemmologist. An Accredited Jewelry Professional from the Gemmological Institute of America at present he is the chief mentor of http://www.astromandir.com and http://www.gemstoneuniverse.com besides being the Dharmadhikari of the Vara Siddhi Vinayaka Temple. He is also the chief horoscope columnist of Deccan Herald - A leading Indian English daily. He is also a member of the esteemed PGA - Planetary Gemmologists Association, Thailand .

    His singular belief and guidance has evolved this system to ensure that gemstone therapy works for the individual.

    1. We have no third party supplier unlike other Astrology Services/ Astrologers/ Consultants. Our Gemstones are picked up directly from mines , independent suppliers and each lot of gemstone that is picked up is done by a qualified Astro Gemologist . (One who is a Certified Astrologer and a Certified Gemologist ) and not one who is an astrologer who also happens to practice Gemology .
    2. These qualified personnel ensure that not only each Gemstone excels on the 4C's of cut, color, clarity and carat weight but more importantly that the Gemstone is fully natural, untreated, unheated and has enough clarity levels and lack of inclusions to be classified as a top quality Jyotish Gemstone .
    3. Independent Lab Certification - Each Gemstone gets certified independently by a registered and accredited Gem lab . This ensures complete authenticity of the planetary gemstone and complete transparency.
    4. Independent Appraisal - Once the certification is over and the Gemstone is set, there is an independent appraisal for authenticity of goods and the price by a panel appointed by the Government of India and the Jewellers association . This ensures that the products are top class and there is NO QUESTION of under-invoicing/over-invoicing. Your product is appraised of the correct price .
    5. We offer you natural gemstones with such exceptional clarity and lack of treatment that a Gemstone with equivalent clarity level and lack of treatment will be minimally priced 6 times at majority of websites. We offer you 1/6th of the cost because we source directly from the mines/mine owners and because of Government Instituted Appraisal Panel . You will find our presence at each of the major Gemstone and Jewelry shows all over the world every year.
    6. Gold used for setting of the Gemstones is certified 22 KDM Gold . There is a hallmark for 22 KDM on all www.gemstoneuniverse.com gold rings, pendants and talismans.
    7. Silver used in setting of gemstones is sterling silver - 92.5 grade , the purest form for ornamental silver. This is also hallmarked.
    8. Your Gemstones will be appraised at a minimum of 3 levels of Government of India authorities plus an independent lab certification before being dispatched to you.
    9. Each Gemstone after going through the stringent process of Selection, Appraisal and Certification is finally insured and all duties are paid to ensure that your precious Planetary Gemstone reaches you in mint condition.* Each package after certification is wax sealed to ensure that no one else except you can open the package.
    * Special Duty Structure exists for UK, New Zealand and UAE. This is a minor duty and is usually lower than 5% of the total package value.

     

    Returns, Refunds and Buy Back

    And Finally the Biggest Guarantee

    Lifetime Buy Back Facility

    If your gemstone is original and authentic it will have value throughout your lifetime. In some cases, value will also increase manifold. This is generally the case for mostly all our gems for they are fine, natural and untreated. For example, natural yellow sapphire, whole lots that we were procuring for $270 per carat in the year 2004 is now available at a minimum price point of $600 per carat , provided one buys a minimum quantity of 250 carats or more. You will understand that nature's capacity to replenish fine gems is also limited; hence the steep appreciation in value. Each single gemstone from Gemstoneuniverse is so unique, certified and original that we offer you a lifetime buyback facility of the following gemstone categories:

    75% Lifetime Buy Back

    Precious Gemstones only

    On all Rubies, Yellow Sapphires, Blue Sapphires, Emeralds, White Sapphires and Diamonds you have a lifetime value of 75% of your gemstone cost, minus the labour, appraisal, insurance and shipping cost .

    This is flat 75% return. Please note if the gemstone is returned, it will have minor surface scratches and blemishes etc. which come with normal use. This gemstone will again go to the cutting and polishing centre. This incurs cutting and polishing costs and some kind of mineral wastage during a recut hence 75%.

    50% Lifetime Buy Back

    Semi Precious Gemstones

    On all semi precious gemstones like Hessonite, Cat's Eye, Garnet, Tourmaline, Heliodor, Peridot, Topaz, Blue Sheen Moonstone, Iolite, Amethyst, Opals, Lapis Lazuli you have a lifetime value of 50% of your gemstone cost, minus the labour, appraisal, insurance and shipping cost .

    This is flat 50% return . Please note if the gemstone is returned it will have minor surface scratches and blemishes etc. which come with normal use. This gemstone will again go to the cutting and polishing centre. This incurs cutting and polishing costs and some kind of mineral wastage during a recut hence 50%.

    Organic Gemstones

    There is no buy back on Organic Gemstones like Natural Pearls and Red Corals simply because these gemstones are not hard as precious gemstones and they waste over a period of time.

    The buyback exists throughout your lifetime , provided ( Please note carefully )

     

    1. The original invoice, certificate, Government appraisal documents are intact with you. Please preserve these documents. Without these documents, we will not be able to honour any case for refund or buyback. Categorization in right inventory is also rendered impossible.
    2. The Gemstone has not been removed from its original setting and is not damaged or having a crack.
    Till the above two conditions are met your mind is at peace and the buyback ensured.

    90% Lifetime Buy back

    Gemstone Quality Upgrade

    This facility exists for those of our selected and esteemed patrons who have purchased valuable Planetary Gemstones have experienced good benefits and want to wear a better quality Gemstone, which in turn will have better effects for it will surpass the earlier gemstone on the 4C's of cut, color, clarity and carat weight. In such cases you have a lifetime value of 90% of your gemstone cost, minus the labour, appraisal, insurance and shipping cost.

    So are you ready to enjoy ...
    • World Class Recommendation by a top Astro Gemologist?
    • World Class Gemstone offered to you at 1/6th of the price from the choicest mines all over the world?
    • World Class certification and Appraisal that ensures that your gemstone has value throughout your lifetime?
    • A remedial measure that give you tangible and Quantifiable Gains?

    If your answer is yes

    Then Welcome to the Gemstoneuniverse Family.

    Our Credentials

    Our Mentor, Our Light

    Guruji Shrii Arnav - Vedic Guru is also an internationally acclaimed planetary gemmologist. An Accredited Jewelry Professional from the Gemmological Institute of America at present he is the chief mentor of www.astromandir.com and www.gemstoneuniverse.com besides being the Dharmadhikari of the Vara Siddhi Vinayaka Temple . He is also the chief Horoscope columnist of Deccan Herald - A leading Indian English daily.

    Our Credentials

    Astro Journey is a certified member of the Gemstone and Jewelry export promotion council, GJEPC, Ministry of Commerce - Government of India.

    Astro Journey is the member of the Directorate General of Foreign Trade, Ministry of Finance, Government of India.

    Astro Journey (www.astromandir.com) has been online for the past 10 years and has played a major role in the standardization of Vedic Astrology, Gemology and Spiritual Sciences.

    Top certified Gemmologists including GIA qualified and accredited Staff.

    Gemstoneuniverse.com is a fully owned subsidiary of Astro Journey (astromandir.com) started with the aim of providing Natural, untreated, astrologically potent gemstones, talismans, rings and pendants at the correct price to our friends worldwide. Just like our parent concern "Astro Journey" we aim to bring you the best planetary Gemology has to offer by taking the guess work out.