Returns, Refunds and Buy Back
Lifetime Buy Back Facility
If a gemstone that you buy is original, gem quality and authentic it will have value throughout your lifetime. In some cases, value will also increase manifold. This is generally the case for mostly all our gems for they are fine, natural and untreated.
For example, natural yellow sapphire, whole lots that we were procuring for $270 per carat in the year 2004 is now available at a minimum price point of $700 per carat, provided one buys a minimum quantity of 250 carats or more.
More Detailed story on Rubies – Soon to be Stuff of Legends & a New royal Lot
You will understand that nature's capacity to replenish fine gems is also limited; hence the steep appreciation in value. Each single gemstone from Gemstoneuniverse is so unique, certified and original that we offer you a lifetime buyback facility of the following gemstone categories:
75% Lifetime Buy Back
Precious Gemstones only
On all Rubies, Yellow Sapphires, Blue Sapphires, Emeralds, White Sapphires and Diamonds you have a lifetime value of 75% of your gemstone cost, minus the labour, appraisal, insurance and shipping cost.
This is flat 75% return. Please note if the gemstone is returned, it will have minor surface scratches and blemishes etc. which come with normal use. This gemstone will again go to the cutting and polishing centre. This incurs cutting and polishing costs and some kind of mineral wastage during a recut hence 75%.
Note: As per sacred tenets of Gemology a single consecrated gem can be used by a loved one or a blood relative. Once a Gem is sold and returned it is never listed back at Gemstoneuniverse online inventory of Jyotish Gemstones.
Each single product that we ship out is digitally catalogued. You can browse real time figures and statistics of more than a 1000 finished pieces on the Gemstoneuniverse blog. A returned gemstone will make it back to Gemstoneuniverse buying division to be sold for Jewellery or investment but it will NOT make it again to the Gemstoneuniverse online inventory.
Note: As of 5th December 2011, our return rate is less than .5%. Individuals who have implemented the Gem therapy as per the process listed above and the guidelines given by Guruji Shrii Arnav have enjoyed the benefits and appreciated their gemstones. In majority of the refund cases we have seen that the individual has bought the gemstone but has not sought prior Vedic Recommendation from us which actually should be the first step towards choosing a Vedic Gemstone.
50% Lifetime Buy Back
Semi Precious Gemstones
On all semi precious gemstones like Hessonite, Cat's Eye, Garnet, Tourmaline, Heliodor, Peridot, Topaz, Blue Sheen Moonstone, Iolite, Amethyst, Opals, Lapis Lazuli you have a lifetime value of 50% of your gemstone cost, minus the labour, appraisal, insurance and shipping cost.
This is flat 50% return. Please note if the gemstone is returned it will have minor surface scratches and blemishes etc. which come with normal use. This gemstone will again go to the cutting and polishing centre. This incurs cutting and polishing costs and some kind of mineral wastage during a recut hence 50%.
There is no buy back on Organic Gemstones like Natural Pearls and Red Corals simply because these gemstones are not hard as precious gemstones and they waste over a period of time.
Please note carefully:
The buyback exists throughout your lifetime, provided
- The original invoice, certificate, Government appraisal documents are intact with you. Please preserve these documents. Without these documents, we will not be able to honour any case for refund or buyback. Categorization in right inventory is also rendered impossible. These documents have to be submitted to various legal authorities including the Reserve Bank of India so that the process is fast and without any hitches.
- The Gemstone has not been removed from its original setting and is not damaged or having a crack.
- You have a professional appraisal for a finished piece. If there is an issue with the gemstone or the metal it will not get certified and appraised in the first place.
Till the above two conditions are met your mind is at peace and the buyback ensured.
90% Lifetime Buy back
Gemstone Quality Upgrade
This facility exists for those of our selected and esteemed patrons who have purchased valuable Planetary Gemstones have experienced good benefits and want to wear a better quality Gemstone, which in turn will have better effects for it will surpass the earlier gemstone on the 4C's of cut, color, clarity and carat weight. In such cases you have a lifetime value of 90% of your gemstone cost, minus the labour, appraisal, insurance and shipping cost.
So are you ready to enjoy ...
- World Class Recommendation by a top Astro Gemologist?
- World Class Gemstone offered to you at 1/6th of the price from the choicest mines all over the world?
- World Class certification and Appraisal that ensures that your gemstone has value throughout your lifetime?
- A remedial measure that give you tangible and quantifiable gains?
If your answer is YES ,
Then Welcome to the Gemstoneuniverse Family!!!
Gemstoneuniverse has won the Export Excellence Award from Karnataka, for the second year in a row. The award comes in recognition for commitment to service, exceptional products, high quality and ethical standards apart from just reaching significant volumes.
Gemstoneuniverse has diverse clientele spread worldwide and is committed to the cause of Planetary Gem Therapy. The award also acknowledges the exceptional product quality, world class certification and transparency in the complete Gemstoneuniverse process.
Astro Journey is a certified member of the Gemstone and Jewelry export promotion council, GJEPC, Ministry of Commerce - Government of India. Astro Journey is the member of the Directorate General of Foreign Trade, Ministry of Finance, Government of India.
Astro Journey is the member of the Directorate General of Foreign Trade, Ministry of Finance, Government of India.
Astro Journey (www.astromandir.com) has been online for the past 10 years and has played a major role in the standardization of Vedic Astrology, Gemology and Spiritual Sciences.
Top certified Gemmologists including GIA qualified and accredited Staff.
For Domestic Shipments there is no appraisal as per Indian Law. Only your invoice and certification are essential requirements for returns and refunds.
Gemstoneuniverse.com is a fully owned subsidiary of Astro Journey ( astromandir.com ) started with the aim of providing Natural, untreated, astrologically potent gemstones, talismans, rings and pendants at the correct price to our friends worldwide. Just like our parent concern "Astro Journey" we aim to bring you the best planetary Gemology has to offer by taking the guess work out.