- Can I make online payments?
Yes, You can order directly on our secure shopping cart using your credit card. Enter the gemstone vault and pick the gemstone of your choice.
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- Can I make wire transfer?
Yes, you can directly transfer funds from your account to our bank account. In case you would like to use this facility please send a email to vedicastro4u@usa.net for details.
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- Can I send a bank draft ?
Yes, we accept bank draft in USD($) in the name of Astro Journey payable at Bangalore, India. You can send the bank draft to our office address given below:
#2/12 - 5, 3rd Floor,
Sripeetam Building,
Behind Kanva Diagnostic, Dr. Rajkumar Road,
4th 'N' Block Rajajinagar
Bangalore, Karnataka
Pin-560 010, India
Mob: +-91-9448207777
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- What should be the budget of my gemstone?
The first and foremost criteria is to ensure that the gemstone is astrologically flawless and has the energy to give potent results and solutions in life. Besides the conventional gemstone judging parameters of cut, color, clarity, luster and carat weight you should first aim that your gemstone is astrologically appropriate as described in the sacred texts. All gemstones in the gemstone vault here at Gemstone Universe are first judged by their Astrological potency. You should buy the best quality that you can afford without any financial pressure.
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- Can you send the gemstone by a private courier like FedEx or UPS etc. so that I receive it earlier.
That is not possible. We at Gemstone Universe ensure that your gemstone is appraised and certified by Government of India official agencies for this purpose. This ensures that you get the authentic gemstone at the correct price with no fear of over invoicing or under invoicing. Appraisal and certification by a Government agency makes it mandatory that your package is properly wax sealed and sent by the Government of India postal Department. Only semi precious gemstones of less value set in silver can be sent by private courier.
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- What are gem treatments. Is it true that treated gemstones are in effective.
Treatments can be broadly classified as ethical treatments and non ethical treatments. Treatments done to stabilize gem color such as heating without any elements is an ethical treatment provided it is disclosed at the time of the sale. This particular heat treatment is considered acceptable as it mimics a process that occurs in nature.
Treatments done to modify gemstone appearance to sell at a higher price is an unethical treatment. For examples Sapphires treated with Beryllium or Emeralds treated with Green dye and sold as untreated are unethical treatments. When the above conditions operate the gemstone is minimally effective and in some cases it is not effective at all. Natural, Untreated gemstones come at a premium price.
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- Are synthetic gemstones effective?
In a single word, NO. They may be used for Jewellery and cosmetic purposes but they have no planetary value.
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- I do not have the budget for buying a natural , untreated gemstone.
In that you can do three things
- Wait till you are in a financial position to buy the natural , untreated gemstone.
- But two natural , untreated gemstones of lower weight to get the recommended caratage. A single gemstone of higher weight is more expensive than two gemstones of smaller weight. For example if you have been recommended an Emerald of 4 carats and you cannot go for it buy two emeralds of 2 carats and set them in a single ring or pendant. This can bring the price down to anywhere from 30% to 50%.
- Go for semi precious gemstones or Upa Ratanas. In case you would like to buy Semi Precious gemstones please send us a mail to vedicastro4u@usa.net and mention your requirement.
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- Are semi cultured Pearls effective?
No. Only natural pearls have the divine moon energy. In case you cannot go for natural pearl please go for a flawless blue sheen moonstone.
More information on natural pearls can be read on the article link given below:
http://www.p-g-a.org/pearls.html
Note: Thanks-Mr. Richard Shaw Brown for informing the public about natural pearls.
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- I had bought a gemstone from you sometime back. I want to upgrade to a higher quality level. What do I do.
Please preserve the invoice with the Government Seal that is sent along with your package. We will give you a flat 75% buyback at any point of time, even 10 years down the line if the gemstone is not damaged and you have the original papers. This amount will be adjusted to your new purchase. In fact several of our clients avail this facility.
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- How do I specify the correct ring size?
Please click here to find the correct ring measurement.
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- What do i do after i have purchased the gemstone.
Please click here to view ring/pendant designs. We will custom set it for you and after that do the full consecration in our temple. In case you have your design please scan a picture and send it to vedicastro4u@usa.net
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- What is the returns and refunds policy?
We provide a 100% return if the gemstone is damaged or a wrong product sent to you within 10 days of your receipt of the package. We will send you the exact documentation that you need to send along with the package.
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- What is the Guarantee about the authenticity of gemstones?
Please click here to view Guarantee and Terms and Conditions.
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- I ordered a gem report. When will I receive it?
Once your order has been successfully placed and your birth data is with us, you shall have your report in 7-10 business days.
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- Clarification on Domestic Shipping rates
The shipping section on Gemstoneuniverse.com is clear, exact and leaves no room for doubt. Relevant details of shipping can be accessed here.
Please note that the
1) Shipping component for Precious Gemstones include shipping and packaging, handling, insurance, certification, appraisal and tracking.
2) Shipping component for uparatna/ semi precious include shipping and packaging, insurance, certification, and tracking
This component is not as basic as just putting the gemstones in the package and delivering the package to the local destination in India.
Please be aware that under no circumstances that the package be sent without certification, insurance, appraisal etc. We will not do it and this is the value we want to deliver to our patrons.
We charge actuals on all these individual components. Just the Shipping component depends on package weight and patron location. Hence these charges vary for Nagpur, Delhi etc. If any extra amount is in excess a refund cheque is sent with the package to the patron.
In majority of the cases especially in Semi Precious gemstones a small amount comes extra for shipping component for which we do not charge the patron and make it complimentary.
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- When to take off the Gemstone ring and other similar questions?
Recently we received an e mail from a patron that reads as:
Can you kindly give instructions or write an article about how to take care of your gemstone ring or pendant.
1) Do I take it off when I am taking a shower?
2) Do I take it off when I am washing my hand after using the restroom?
3) Do I take it off when having sex?
4) Do I take it off when I am using my hand to eat, since it is on the right hand.
5) Can I wash it if it is dirty?
6) How do I clean it up, or with what type of soap?
7) Since I work in the hospital, do I need to take it off before surgery or making intravenous solutions for patient?
We receive queries similar to these quite often and this knowledgebase resource should address this issue:
You are not supposed to take off your gemstone ring in any condition including those listed above. The only time you should take off your ring is when attending a funeral, visiting a cremation ground or a cemetery. Take off your ring at home and after coming back take a shower and wear it back on facing East direction.
Our patrons who are Doctors especially who are surgeons are advised to wear the Gemstone in form of a pendant. In case you are wearing a ring please take it off and after completion of the procedure please wear it back right away facing East direction without any delay time.
These issues were addressed by Guruji Shrii Arnav in his article - Do Gemstones work-No They don?t for 90% of the people.
For cleaning of your Gemstone ring and pendant please click here.
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- I want to buy the Gemstone ring featured in my Gemstone report/ Gemstoneuniverse Blog. How Can I do that?
Quite plainly it?s not possible. We cannot sell something that?s already sold! If you see the heading of the blog it clearly mentions fine gemstones and talismans made available to Gemstoneuniverse patrons in a month.
It clearly mentions the all inclusive price and the patron location. If you use the search function on the website and just type in the Gem Name and the weight you are likely to find it in the inventory marked as sold.
We feature a few selected pieces on the Gemstoneuniverse Blog that gives a fair idea to patrons about what exactly is a Jyotish quality Gemstone. These pieces are already sold and shipped.
Besides patrons interested in Gem therapy, our blog is also visited by Gemmologists, Students of Gemology, Mine owners, collectors, gemstone dealers. Geologists etc for information such as cut, color, clarity and other gemmology related notes that we provide through set pieces and roughs. These set rings and Talismans are invaluable study and research aids.
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- How to protect your ring in case the ring becomes loose due to weight loss or any other reason ?
Invest in a gadget that costs $6.05 and be tension free.
Some patrons have reported that sometimes the ring becomes loose especially after weight loss due to exercise and diet. Some others have a unique body physiology and suffer from retention of water or excessive sweating.
These are individuals with the concern that they might lose their ring that comes with a much more expensive gemstone. Whatever the reason-the simplest solution is to buy a spring ring Guard also known as Ring Sizer. This spring ring guard allows rings to be adjusted to upto 3 ring sizes.
Spring Ring Guard/ Ring Sizer-Adjusts rings upto 3 ring sizes.
You can get more details of the same by visiting the link below:
http://www.esslinger.com/springringguard-35mmwhitegoldfilled.aspx
Disclaimer: This information is being provided in the interests of the patrons who may at certain times undergo discomfort as the ring may become lose. Gemstoneuniverse is not affiliated in any manner with the organization/company providing this Spring Guard. Patrons may exercise discretion in the matter of purchase of this product.
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- Import Duties, Customs and VAT in specific regions
Patrons located in UK, Singapore, Australia, countries of the European Union have different rules on import duty , customs and value added tax that ranges from anywhere from 12-25% of the package value.
From our end the paper work is complete and all duties, fees required to pay for the exports are made by us. Should this be not OK with you, you need to contact us by e mail for any special arrangements.
Australia allows duty free imports upto the value of A$1000
Patrons located in the USA and Canada do not have to pay any duties, extra charges and the packages are door delivered.
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